September 22, 2010
This paper addresses the learning process involved in one of the CHANGING BEHAVIOUR pilot projects - the renovation of large multi-apartment building blocks in Latvia. This pilot project aims to increase the number of residents in support of increasing the energy efficiency of their building. The role of the intermediary in this case is that of an energy advisor that provides clear, transparent and relevant information to residents and that supports their decision-making process by improving stakeholder interaction. During the pilot, researchers facilitate the testing of the ‘toolkit’ by the intermediary in an interactive process. Through an analysis of the project documentation, this paper analyses the role of ‘tools’ in the learning process, as well as the importance of personal interaction between the intermediary and researcher.
Full paper: Backhaus, J., Mourik, R. & Breukers, S. (2010). Learning in single & double loops – interaction as key to scientific & practical insights. Paper presented at the EASST conference 2010, 2nd-4th September 2010, Trento, Italy.